Privacy Policy | Tectonic OS
// LEGAL

PRIVACY
POLICY.

Effective: January 1, 2024
Jurisdiction: United States
Operator: Tier One Services
01 / Introduction

Overview

Tectonic OS is committed to protecting the privacy of the data relating to our users and their clients. We will collect, store, use, and protect any personal information you share with us. We will not share your information with anyone, except as described in this Privacy Policy.

Throughout this Privacy Policy, we refer to our website, applications delivered via the web, and other related services collectively as the "Service."

This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources. When you sign up for Tectonic OS and use the Service you agree to accept this Privacy Policy.

We reserve the right to change this policy at any time. If we do, we will post changes and updates to this page. Please refer to this policy periodically to stay informed of any changes.

This page lays out our policies and procedures surrounding the collection and handling of any information that identifies an individual user or that could be used to contact or locate them ("Personally Identifiable Information" or "PII").

02 / Data Collection

Information We May Collect

We collect the following Personally Identifiable Information from users who purchase our products and services:

Name
Email Address
Phone Number
Mailing Address
Payment Info
Usage Data

Upon using the Service, we may also collect transaction data from third-party applications you connect, information collected via the browser, user-generated content, and other information uploaded in conjunction with your use of the Service. Information relating to your clients obtained through these means may be referred to as "Third-Party Client Information."

Additional information may be collected through customer surveys and communications with our support team.

Cookies

We use cookies so our Website can remember you and provide information most relevant to your use. Cookies allow us to remind you of past activity, suggest similar services, and compile statistical usage data. Cookies do not contain PII.

03 / Data Use

Our Use of Personally Identifiable Information

We use your Personally Identifiable Information to create your account, communicate with you about products and services you've purchased, offer additional products and services, and bill you. We also use this information to enforce our Terms of Service and to prevent imminent harm to persons or property.

When you use the Service — including accepting a payment, contacting customer service, or requesting technical support — we apply the information we have collected to verify your identity, communicate with you, enforce our agreements, and ensure compliance with applicable US state and federal laws and our own policies.

Tectonic OS may use certain information about you in aggregate or anonymous form — without identifying you as an individual — for purposes such as analyzing how the Service is used, diagnosing technical problems, maintaining security, and personalizing content.

04 / Data Security

Protecting Personal Information

Personally Identifiable Information includes any information that can be used to identify a person, and excludes aggregated or anonymized data. All information is securely stored on our servers in the United States. We employ the highest industry standards to protect PII and any information relating to your invoiced customers.

Third-party client and customer information provided to Tectonic OS by users shall be considered confidential and will not be disclosed to any third party, unless required to do so by law, subpoena, or if we believe such action is necessary to conform to the law or comply with legal process. Such information shall be utilized only for the purpose of facilitating billing and collection on behalf of our users.

Important Notice

Although Tectonic OS utilizes the highest reasonable levels of data security in the industry, we cannot guarantee the security of PII or other information provided to us. By using our Service, you acknowledge and agree that we make no such guarantee, and that you use the Service at your own risk.

05 / Data Sharing

Sharing Personal Information

Tectonic OS will not rent or sell your Personal Information to others. We may store personal information in locations outside our direct control (for instance, on servers co-located with hosting providers).

We will share your Personal Information with a limited number of partners solely for the explicit purpose of providing services to you. Any such third parties are bound by terms at least as restrictive as this Privacy Policy.

As we develop our business, we may buy or sell assets or business offerings. Customer, transaction, email, and visitor information is generally one of the transferred business assets in such transactions. We may also transfer such information in the course of corporate divestitures, mergers, bankruptcy, or dissolution.

Except as otherwise described in this Privacy Policy, Tectonic OS will not disclose Personal Information to any third party unless required by law or subpoena, or if we believe such action is necessary to:

  • (a) Conform to the law, comply with legal process, or investigate suspected or actual illegal activities;
  • (b) Enforce our Terms of Service, take precautions against liability, or assist government enforcement agencies;
  • (c) Exercise or protect the rights, property, or personal safety of Tectonic OS, our customers, or others.
06 / Breach Protocol

Compromise of Personal Information

In the event that personal information is compromised as a result of a security breach, Tectonic OS will promptly notify those persons whose personal information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, by email, or as otherwise required by applicable law.

Limitation of Liability

Tectonic OS shall not be liable for the transfer of any personal identification information resulting from loss or distribution of data, delineation or corruption of storage media, power failures, natural phenomena, riots, acts of vandalism, sabotage, terrorism, or any other event beyond our control.

07 / Your Rights

Your Choices About Your Information

You may decline to submit personally identifiable information through the Service, in which case Tectonic OS may not be able to provide certain services to you.

You may update or correct your account information at any time by logging into your account. You can review and correct the information Tectonic OS keeps on file by contacting us as described in the Contact section below.

08 / Age Restrictions

Information Relating to Minors

Under 18 — Not Permitted

Tectonic OS does not knowingly collect or solicit personal information from anyone under the age of 18, nor knowingly allow such persons to register with our Service. If you are under 18, please do not send any information about yourself to us. No one under age 18 is allowed to provide any personal information to or on Tectonic OS.

In the event that we learn we have collected personal information from a minor under age 18 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 18, please contact us immediately.

10 / Notifications

Notification Procedures

It is our policy to provide notifications — whether required by law or for marketing or other business-related purposes — via email, written or hard copy notice, or through conspicuous posting on our website, as determined by Tectonic OS in its sole discretion. We reserve the right to determine the form and means of providing notifications to you.

11 / Updates

Changes to Our Privacy Policy

If we change our privacy policies and procedures, we will post those changes on our website to keep you informed of what information we collect, how we use it, and under what circumstances we may disclose it. Changes to this Privacy Policy are effective when they are posted on this page.

12 / Contact

Contact Us

Please contact us with any questions or concerns regarding this Privacy Policy.

Customer Support
[email protected]
Mailing Address

3540 Toringdon Way, Ste 200
Charlotte, NC 28277