Illustrative scenario
2:47AM
Sample after-hours inquiry
Modeled opportunity $0.00
An illustrative after-hours customer journey

You were asleep. It wasn't.

Your CRM, follow-up, and AI receptionist—working together.Keep customer inquiries organized, automate the next step, and give your team a shared view of conversations, appointments, and follow-up. Inbound Voice AI is included with Tectonic and Magma; connect your channels, add approved business information, and test the workflow before using it with customers.

14-day free trial for new customers. Payment method required. After the trial, renews at $597/month with monthly billing, or $5,970/year if annual billing is selected, plus applicable fees and taxes. Cancel at least 24 hours before trial expiry to avoid subscription charges.

Choose a trade for illustrative examples

HVAC · Sun 2:47 AM Illustration
Outcome Waiting…

Illustrative scenario · sample data and scripted messages, not a live call or customer result. Your setup determines available actions.

Illustrative estimate — an unanswered inquiry

New inquiries matter.
So does the next step.

An unanswered call can leave a customer without a next step. This illustrative HVAC scenario models potential job value using assumed call volume, an assumed conversion rate, and an example ticket value. It is not measured revenue, profit, or a forecast for your business.

0

Assumed unanswered
calls per month

$0

Example job
value

$0

Modeled monthly
opportunity

$0

Modeled annual
opportunity

Illustrative assumptions: 27 unanswered calls/month × example job value × 38% assumed conversion. Annual amount = monthly amount × 12.
These are assumptions, not industry benchmarks. Actual opportunities, conversion, costs, and profit vary; no recovery or return is guaranteed.

Score my business — free →

Illustrative scenario — two possible follow-up paths

One lead.
Two versions of
the same night.

Illustrative scenario with sample times and outcomes. This animation is not an actual call, product recording, or customer result; booking and follow-up depend on your configuration and team.

Without a defined follow-up
With a configured workflow

Rings four times in an empty office. Voicemail picks up.

2:47 AM

A configured AI receptionist answers in the business’s name.

The caller may hang up instead of leaving a message.

2:48 AM

The request and address are captured; approved service information is provided.

Back to Google. Third result. Somebody there answers.

2:51 AM

On the schedule for 7:40 AM. Confirmation texted before they hang up.

Nothing happens.
The lead is already gone.

6:30 AM

Reminder fires. They’re awake, expecting you, and they don’t ghost.

One missed call. No name, no message, no idea what it was worth.

7:15 AM

Van’s loaded and the job is already on the board.

You call back. It rings out. The job was booked hours ago.

4:00 PM

After the job, a configured workflow requests an honest review.

Inquiry not followed up
Outcome
Example booking · $850

05:10 AM — while the office is still dark

Your customer workflow.
Connected.

Keep customer records and conversations together, assign follow-up, offer appointment booking, and connect reminders, payments, and review requests through workflows. Capabilities vary by plan. The comparison below uses illustrative subscription costs: select only tools your chosen plan can actually replace, and compare your own bills before switching.

Start from:

Amounts are illustrative examples, not current competitor quotes. Compare your actual bills and the features you need before replacing a tool.

Illustrative subscription comparison

Example selected-tool cost $0
Tools selected for comparison 0
Tectonic OS, selected plan $297/mo

Estimated monthly savings

$0

That’s $0 a year

Tick the tools you’re paying for and this fills in.

Start Free Trial →

Illustrative monthly-billing comparison; savings display has a $0 floor. Retained tools, usage, setup, taxes, and fees may add cost. Inbound Voice AI requires Tectonic or Magma.

07:15 AM — ask it yourself

Explore a sample.
Then try the live AI.

See the Social Planner inside Tectonic OS, explore prepared answers about the platform, or try the live voice demo. Your business setup determines how its channels and workflows behave.

Plan your social posts in one calendar.

Actual Tectonic OS Social Planner showing the Tier One Services October 2026 publishing calendar and scheduled posts
Actual platform screen from Tier One Services. View planned posts, their channels, and their scheduled dates together. Available tools and connected channels depend on your plan and setup.
Explore the product preview →
Tectonic OS · scripted sample Prepared example answers

Try a separate live voice demonstration.

Ask about services, request an appointment, or ask for human help. The demo uses its own setup; your business needs its own approved answers and routing rules.

Talk To The Live AI →

Illustrative product Q&A above. The live voice demo is a separate experience. Configure and test approved services, hours, pricing, booking, and handoff rules for your own account.

Customer feedback — platform and support

What customers say about
the platform and support.

★★★★★ Google review

I absolutely love this software. I am able to track all analytics, manage social media, manage payments, and keep all my clients in one place. Not to mention I can send contracts, payment links, and keep a record of all calls, texts, and emails to manage quality. I honestly don’t know how I managed before!

Ariesha Sumlar-Davis Oct 2024
★★★★★ Google review

Their team is incredibly professional, patient, and thorough, ensuring that our team understands every step of the process of getting our business fully automated. Unlike other companies, they don’t just provide a service — they partnered with us to ensure our company is fully automated, optimized, and working seamlessly.

Dave Bey Jan 2025
★★★★★ Customer feedback

Very helpful with my business needs, very responsive to my questions and concerns, great customer service, consistent. It’s very apparent that they care about how they do business. Try them out — it’s been a very good investment for me.

Denise Smith May 2026

★★★★★“Very much would refer this company. Very responsive and knowledgeable. Got me what I needed to be able to scale.” — Cindi Pendleton

Talk to the live AI →

Guides & Playbooks

A clearer process.
A practical playbook.

Five focused business guides with editable scripts, trackers, and checklists. Work on follow-up, appointments, quotes, your AI front desk, or content that starts conversations.

Explore Guides & Playbooks →

Read sample pages before you choose. A Tectonic OS subscription is not required.

09:00 AM — what the night shift costs

Choose the platform.
Choose your support.

CRM and automation plans with different AI and support inclusions. Sub-user limits vary by plan. Monthly or annual billing is selected at checkout; trial, renewal, usage, and cancellation terms apply.

Illustrative staffing budget$2,400/mo

Example only: 80 hours × $30/hour. Not a wage benchmark or a like-for-like replacement for a person.

Tectonic AI plan$597/mo

Inbound Voice AI with CRM and automation. Configuration, usage, routing, and service limits apply.

Starter

Fault Line

$297/ month

A shared foundation for customer records, conversations, booking, invoicing, and workflow automation. Voice and Conversation AI are not included in this plan.

+2 sub-users
+CRM, pipeline & smart lists
+Unified conversations inbox
+Calendar booking & forms
+Missed-call text-back
+Text-to-pay invoicing
—AI employees
Start my 14-day trial

Payment method required. After 14 days, renews at $297/month with monthly billing, or $2,970/year if annual billing is selected, plus applicable fees and taxes. Cancel at least 24 hours before trial expiry to avoid subscription charges.

GrowthIncludes inbound Voice AI

Tectonic

$597/ month

CRM and automation with inbound Voice AI and Conversation AI. Configure approved answers, booking rules, follow-up, and human handoff for your business.

+Everything in Fault Line
+Inbound Voice AI with configured routing
+Conversation AI — SMS, webchat, DMs
+Reviews AI & reputation
+Workflow automations
+Websites, funnels & memberships
+Events — tickets, RSVPs & QR check-in New
+5 sub-users · social planner
Start my 14-day trial

14-day trial · payment method required. Renews at $597/month with monthly billing, or $5,970/year if annual billing is selected, plus applicable fees and taxes. Cancel at least 24 hours before trial expiry.

Done for you

Magma

$997/ month

Done-for-you setup and ongoing support for one business. Get help putting Tectonic OS to work, then keep your team supported as it uses the platform.

+Everything in Tectonic
+Initial workflow setup and migration
+Setup and migration completed within 7 days of signup
+10 hours of monthly support
+Unlimited ticketed technical support
+Google/Facebook tool connection and setup
+Ongoing ad management is separate
Book a strategy call

Discuss setup and support in a 30-minute call. Magma checkout offers a 14-day trial with a payment method required, then $997/month with monthly billing or $9,970/year if annual billing is selected, plus applicable fees and taxes. Cancel at least 24 hours before trial expiry to avoid subscription charges. View Magma checkout.

09:20 AM — on every screen you own

Runs as a real app.
Not a lost browser tab.

Desktop notifications the second a lead comes in — so the one call you do want to take, you take.

Tonight, 2:47 AM — it happens again

Somebody is going
to answer that call.
Make it you.

14-day free trial for new customers. Payment method required. After the trial, renews at $597/month with monthly billing, or $5,970/year if annual billing is selected, plus applicable fees and taxes. Cancel at least 24 hours before trial expiry to avoid subscription charges.

Illustrative opportunity counter: $0.00. See the assumed call volume, conversion, and job value above; not measured losses.

Contact Tier One Services

Discuss your first useful workflow.

Ask about plan fit, setup, migration, or support for your business. Email [email protected], or choose an available time for a 30-minute Automation Demo & Strategy Call.

Book a strategy call →